🔒 Data Protection

mb77's Privacy Policy

Your personal information is completely safe with us. This policy clearly explains how mb77 collects, stores, and protects your data.

Last Updated: January 2026

This Privacy Policy ("Policy") applies on behalf of the mb77 platform ("mb77", "we", "us"). When you use mb77's website, mobile version, or any related services, this Policy governs how your personal information is collected, used, disclosed, and protected.

We believe your privacy is a fundamental right. That is why mb77 is committed to handling your information with proper care at all times. Please read this Policy carefully — it will tell you what information we hold about you, why we hold it, and how you can stay in control of your data.

By continuing to use our services, you are considered to have accepted the terms of this Policy. If you disagree with any term, please contact us.

1

What Information We Collect

mb77 only collects information that is necessary to operate our services safely, reliably, and effectively. We do not collect any unnecessary or excessive information.

1.1 Information Provided at Registration

Information you voluntarily provide when creating an account:

  • Full name
  • Date of birth (for age verification)
  • Mobile number
  • Email address (if applicable)
  • Preferred payment method
  • Password (stored in encrypted form)

1.2 Transaction-Related Information

Information stored for financial transactions and payment verification:

  • Deposit and withdrawal history
  • bKash, Nagad, Rocket, Upay, or bank transfer reference numbers
  • Transaction date, time, and amount
  • Payment method type

1.3 Automatically Collected Information

Information automatically recorded for technical reasons when you access the site:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time spent on site and pages visited
  • Cookies and session data

1.4 Identity Verification Information

Information collected during identity verification to comply with applicable regulations:

  • National ID card or passport number
  • Images of government-issued ID documents
  • Address verification documents
2

How We Use Your Information

mb77 maintains full transparency in how it uses your information. Your data is not used for any purpose beyond those described below.

  • Account management and verification: To create and maintain your account, verify your identity, and prevent unauthorized access.
  • Processing financial transactions: To accurately process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, or bank transfer.
  • Providing customer support: To resolve your issues quickly and ensure 24/7 live chat and email assistance.
  • Fraud prevention and security: To keep your account and funds safe and to identify suspicious activity.
  • Service improvement: To continuously improve our platform's performance and user experience through analysis.
  • Communication and notifications: To send important account-related notices, transaction confirmations, and service update information.
  • Responsible gaming support: To monitor your gaming behaviour and assist with self-exclusion or limit-setting when needed.
3

Sharing Information with Third Parties

mb77 never sells your personal information to third parties for commercial purposes. Information may only be shared in the limited cases below, and strictly under confidentiality agreements.

3.1 Payment Processors

The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banking partners to process your financial transactions securely. Each of these organizations follows its own strict security policy.

3.2 Technology and Service Providers

Operating our platform requires working with certain technology service providers — such as server hosting, cybersecurity, and analytics services. They may only use your information for the specific contracted purpose and nothing else.

3.3 Legal Obligations

If disclosure of information is required by applicable law in Bangladesh or by a lawful order from a regulatory authority, mb77 will comply with that obligation. In such cases, we will only provide the information specified in the order.

3.4 Business Transfers

If there is a significant change to mb77's operations (such as a merger or acquisition), user information may be transferred. You will be notified in advance in such circumstances.

4

Cookies and Tracking Technologies

mb77 uses cookies and similar tracking technologies on its website. These technologies help improve your browsing experience and ensure the security of the site.

Essential Cookies

Essential for the site's core functions. This includes maintaining login sessions and ensuring security. These cookies cannot be disabled.

Functional Cookies

Used to remember your preferences and settings, such as language preference and previous login details.

Analytics Cookies

Used to collect site usage statistics. This information is anonymous and aggregated — no personal identity is revealed.

Security Cookies

Used to detect fraud, provide CSRF protection, and monitor multiple failed login attempts.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect some functionality of the site.

5

How We Keep Your Information Secure

mb77 uses industry-standard security measures to protect your personal information. The key components of our security framework are described below.

  • SSL/TLS encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
  • Database encryption: Stored sensitive information — particularly passwords and financial data — is kept in encrypted form.
  • Access controls: Only authorized staff can access your information, and only when required for their work.
  • Round-the-clock monitoring: Our security team monitors systems 24/7 and immediately identifies any unusual activity.
  • Regular security audits: Security audits are conducted regularly by third-party experts.
  • Secure data backups: Your information is backed up regularly so it can be restored in the event of any technical issue.

Please keep in mind — no platform can guarantee 100% security when transmitting information over the internet. We therefore ask you to keep your password safe and notify us immediately if you notice any suspicious activity.

6

Data Retention and Deletion Policy

mb77 retains your information only for as long as it is needed to fulfill the relevant purpose or to meet applicable legal obligations.

6.1 Information for Active Accounts

While your account is active, your profile information, transaction history, and gaming records are stored. This information is essential for providing our services to you.

6.2 After Account Closure

If you close your account, some information may be retained for a specified period for legal compliance and fraud prevention purposes. Once that period has passed, the information is securely deleted.

6.3 Financial Transaction Records

Financial transaction records may be retained for an extended period due to legal and accounting requirements. These records also serve to protect your rights — for example, in resolving any dispute.

7

Your Rights Over Your Information

mb77 recognizes your full rights over your personal information. Your key rights are described below.

Right to Access

You may request to see what information we hold about you.

Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected.

Right to Erasure

In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.

Right to Object to Processing

You may object to certain types of data processing and request that it be restricted.

Right to Data Portability

You may request to receive your information in a structured, easily readable format.

How to Submit a Request

To exercise any of the above rights, contact us via live chat on the site or by emailing [email protected].

8

Protection of Minors

mb77 is a platform for users aged 21 and above only. We do not knowingly collect information from any minor.

An age verification process is in place at registration. If we determine that a minor is using or has used our services, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

9

Changes and Updates to This Policy

mb77 may update this Privacy Policy from time to time. Whenever a significant change is made, the "Last Updated" date at the top of this page will be revised.

For important changes, we will send a notification to your registered mobile number or email. Continuing to use the service after a change is made will be considered acceptance of the updated policy.

We recommend that you review this Policy periodically so you remain informed about the latest changes.

10

Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the mb77 support team.

24/7 Live Chat Visit the site and speak with us directly via live chat — available in both Bengali and English.
Email Support [email protected]

For data protection requests, please write "Privacy Policy Request" in the subject line. We will respond as quickly as possible.

To learn more about responsible gaming, visit our Responsible Gaming page.