mb77 Terms and Conditions
Please read these terms carefully before using the mb77 platform. They form the legal basis of the agreement between you and us.
These Terms and Conditions ("Terms") apply to the use of the mb77 platform and all its services. By registering on the site or using any service, you are considered to have agreed to all the terms listed below. If you do not agree with any part of these Terms, please refrain from using the platform.
Definitions & Explanations
The meanings of the following terms used in these Terms are given below:
- "Platform" — The mb77 website, mobile version, and all associated services.
- "User" or "You" — Any person who has registered at mb77 or is using the platform.
- "Account" — The personal profile created through registration at mb77.
- "Balance" — The total amount of funds held in your account.
- "Bonus" — A welcome bonus or any other promotional offer provided by mb77.
- "Wagering Requirement" — The obligation to place a specified amount in bets before withdrawing winnings earned from a bonus.
Eligibility & Registration
2.1 Age Requirement
The mb77 platform is for users aged 21 and above only. During the registration process you confirm that you are at least 21 years old. Accounts belonging to underage users will be closed immediately and the associated balance may be forfeited.
2.2 Single Account
Each user may open only one account. If multiple accounts are found belonging to the same person or household, those accounts will be closed and bonuses will be withdrawn.
2.3 Providing Accurate Information
You must provide accurate, complete, and truthful information at the time of registration. Providing false or misleading information may result in the account being suspended or permanently closed. mb77 may request additional documents for identity verification at any time.
Account Security
It is your responsibility to keep your account login details, password, and any security codes completely confidential. You are fully responsible for any activity carried out from your account. If you suspect unauthorized access to your account, contact us immediately at [email protected].
- Allowing any third party to use your account is strictly prohibited.
- Placing bets or managing an account on behalf of someone else is not permitted.
- Accessing your account from an unauthorized device or network may require completion of a security verification process.
Deposits & Withdrawals
4.1 Deposit Methods and Minimum Amount
The following methods are accepted for depositing funds at mb77: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount for each method is ৳300.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawals must be made using the same method used for the deposit. Approved withdrawal requests are generally processed within 5 to 30 minutes.
4.3 Verification Process
mb77 may complete identity verification before processing a withdrawal. Failure to submit the required documents on time may delay the withdrawal process. mb77 will not be liable for any financial loss if the payment details provided by the user are incorrect.
Bonuses & Promotional Offers
5.1 Welcome Bonus
A 150% welcome bonus is available on your first deposit at mb77, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. For deposits of ৳14,000 or more, the maximum bonus of ৳10,000 applies, giving a total balance of ৳24,000.
5.2 Wagering Requirement
The wagering requirement for the bonus is 15x — calculated on the bonus amount only, not on the combined sum of the deposit and bonus. Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before winnings from the bonus can be withdrawn.
5.3 General Bonus Terms
- A user may benefit from a specific bonus offer only once.
- The validity period for using a bonus is set by mb77; once expired, the bonus will be automatically cancelled.
- If unusual betting patterns or any evidence of manipulation is found, the bonus will be cancelled.
- mb77 reserves the right to change bonus terms or withdraw promotional offers at any time.
- Cashback benefits under the VIP Program are subject to separate guidelines.
Betting & Gaming Rules
6.1 General Betting Policy
All bets placed at mb77 will be settled in accordance with the rules of the applicable game or event. A confirmed bet cannot be cancelled unless the relevant event is completely cancelled. mb77 reserves the full right to accept or refuse any bet.
6.2 Technical Issues
In the case of bets placed due to software errors, network disconnection, or other technical reasons, mb77 will attempt to provide a reasonable resolution. However, claims for any bet not recorded in the server logs will not be accepted.
6.3 Prohibited Activities
The following activities are strictly prohibited:
- Bonus abuse or bonus arbitrage.
- Manipulation or coordinated betting strategies.
- Match fixing or betting using insider information.
- Use of automated software or bots.
- Using the platform for money laundering.
VIP Program & Cashback
mb77's VIP Program has five tiers. Weekly cashback benefits are available at each tier:
- Bronze — Up to 0.2% weekly cashback.
- Silver — Up to 0.4% weekly cashback.
- Gold — Up to 0.6% weekly cashback.
- Platinum — Up to 0.8% weekly cashback.
- Diamond — Up to 1.0% weekly cashback.
Tier upgrades happen through regular and active play. The final decision on cashback payments is at mb77's discretion. VIP benefits are non-transferable.
Account Suspension & Closure
mb77 reserves the right to suspend or permanently close any account in the following circumstances:
- Violation of any clause of these Terms.
- Providing false information or identity fraud.
- Bonus abuse or fraudulent activity.
- Conducting illegal activity through the account.
- Extended period of inactivity.
If a valid balance exists and no terms have been violated, that amount will be returned upon account closure. Users may also close their own account at any time by contacting [email protected].
Responsible Gaming
mb77 places the highest importance on responsible gaming. We believe gaming should be a source of entertainment — not a source of income. If you feel that gaming is having a negative impact on your life, we encourage you to use our responsible gaming tools.
For details on setting deposit limits, taking a temporary break, or self-exclusion, visit our Responsible Gaming page.
Privacy & Data Protection
mb77 uses SSL encryption and modern security technology to protect users' personal information. To learn how your information is collected, stored, and used, please read our Privacy Policy.
User data is not sold to third parties. However, relevant information may be shared with competent authorities when required by legal obligation, for fraud prevention, or for security verification.
Limitation of Liability
mb77 is not liable for the following:
- Losses caused by internet disconnection or third-party technical failures.
- Losses resulting from the user's own carelessness or negligence.
- Service disruptions caused by unforeseen circumstances such as natural disasters, cyberattacks, or government restrictions.
- Technical errors by third-party game providers.
mb77 always strives to ensure service continuity, but cannot guarantee uninterrupted service.
Changes to Terms
mb77 reserves the right to change these Terms at any time. The new Terms will be considered in effect upon your first login to the platform after the changes. For significant changes, mb77 will attempt to notify you by email or through the platform. If you do not agree to the new Terms, you may request to close your account.
Complaints & Resolution
mb77 takes all user complaints seriously. For complaints, please follow the steps below:
- First, contact us via 24/7 live chat.
- If the matter is not resolved through live chat, send a detailed email to [email protected].
- mb77 will complete its investigation as quickly as possible after receiving the complaint.
- mb77's decision during the investigation will be considered final.
Applicable Law
These Terms will be governed by the relevant applicable laws. In the event of any dispute, both parties will first attempt to resolve the matter through discussion.
These Terms have been written in Bengali and that version is the authoritative one. If any translation exists in another language, the Bengali version will prevail in the event of a dispute.
Have questions about the Terms?
For any legal questions or clarifications, contact our support team: [email protected] — support is available in Bengali and English via 24/7 live chat and email.
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