For ages 21+

Play responsibly at mb77 and keep the fun safe

We want every player's experience to be enjoyable and safe. mb77 helps you stay in full control of your play with deposit limits, time-out, and self-exclusion tools.

Our Commitment

The joy of play, paired with responsibility

Online gaming is a great form of entertainment — but the full enjoyment comes only when you play mindfully. mb77 believes responsible gaming is not just a rule; it is a way of thinking.

We encourage all our players to set limits on their time and money before they play. The purpose of playing on the mb77 platform is always entertainment — never a way to solve financial problems. If you ever feel that gaming is affecting your daily life, use our support tools and get in touch with us.

Remember: Playing at mb77 is only for those aged 21 and above. Opening or using an account by minors is strictly prohibited. Parents are urged to keep their devices out of reach of children.
Protection Tools

The control is in your hands

mb77's responsible gaming tools let you shape your own experience your own way.

Deposit Limit

Set a limit on how much you deposit each day, week, or month. Once a limit is set, it takes effect immediately and can be changed through mb77 live chat.

Time-Out Break

Use the time-out feature when you need a temporary break. You can pause your account for 24 hours up to 30 days — no betting or deposits are allowed during this time.

Self-Exclusion

Choose self-exclusion for a longer break. Options range from 6 months to permanent account closure. During self-exclusion, mb77 will not send you any promotional messages.

Betting History Review

You can view your complete betting and deposit history from your account at any time. Regularly reviewing your play patterns is an important part of responsible gaming.

24/7 Support Service

Reach us anytime via live chat or email ([email protected]). The mb77 support team is here for you in both Bengali and English — talk to us about any concerns you have about your play.

Reality Check

During a long uninterrupted session, mb77 will remind you how long you have been playing. These reminders help you make aware decisions and take breaks at the right time.

21+

Strict age verification system

mb77 is only for players aged 21 and above. We verify age at registration and may request additional identification in suspicious cases. Parents should keep account logins secure on devices accessible to children and use parental controls.

Warning Signs

Recognize the signs of problem gaming

If gaming has moved from enjoyment to worry, check whether any of the signs below apply to you. If you identify with even one of them, seek help without delay.

  • Developing a tendency to bet more in an attempt to recover money already lost.
  • Hiding your gambling from family or friends, or lying about it.
  • Spending money meant for bills, debts, or urgent needs on betting.
  • Being unable to stop playing despite repeated attempts to do so.
  • Feeling restless, irritable, or stressed when you are unable to play.
  • Gaming having a negative impact on your work, studies, or relationships.
Get Help

Reach out when you need support

If you feel that you or someone close to you is struggling, mb77 is here for you. Our team will listen without judgment and help you take the necessary steps.

Live Chat Support

Chat directly with our support team 24/7. Any responsible gaming request is processed without delay.

Email Support

Write to us at [email protected] and describe your situation. Our team will respond promptly in both Bengali and English.

Step by Step

Activate your protection tools

Activating responsible gaming tools on mb77 is straightforward. Follow the steps below or let our support team know directly.

1

Log In to Your Account

Log in to your account on mb77. You will find the responsible gaming settings in the Account Profile section.

2

Choose your preferred tool

Deposit limit, time-out, or self-exclusion — pick the tool that suits your needs and set the duration or amount.

3

Confirm your changes

Confirm your decision. Reducing a deposit limit takes effect immediately; increasing one has a waiting period that protects your interests.

4

Contact the support team

For any questions or issues, speak with the mb77 support team via live chat. We are always here for you.

Our Policy

mb77's responsible gaming commitment

As a safe and trustworthy platform, mb77 places the wellbeing of every player at the top of its priorities. The core of our responsible gaming policy is this — entertainment is never more important than real life.

We make sure our bonuses and promotions are transparent and easy to understand. The terms and conditions of all offers — including the mb77 welcome bonus (up to 150% up to ৳10,000) — are clearly stated so you can make informed decisions.

Our support team is specially trained in responsible gaming. If any player faces difficulty, we can activate a time-out or self-exclusion right away — just let us know via live chat or at [email protected].

mb77 never sends promotional communications to self-excluded players. We firmly believe that a happy and healthy player is our greatest success.

FAQ

Responsible gaming Q&A

Log in to your mb77 account, go to Profile Settings, and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. You can also contact our team via live chat and they will set it for you. Reducing a limit takes effect immediately; increasing a limit requires a waiting period.

Your existing account balance remains safe during self-exclusion. Once the exclusion period ends or the relevant process is completed, you can withdraw your balance through the designated method (bKash, Nagad, Rocket, Upay, or bank transfer). Contact [email protected] for more details.

A time-out is a temporary break — from 24 hours up to 30 days. During this period, betting and deposits are paused, and the account reactivates automatically when the period ends. Self-exclusion is longer-term — from 6 months up to permanent — and the period does not end on its own; you must contact the mb77 support team and follow the cooling-off process to reactivate.

Keep your mb77 account password away from your children or any underage family members. Disable auto-login on your device and use parental control software on your browser or device. Always log out when you are not using mb77. If you suspect a minor has accessed your account, notify us immediately at [email protected].

Yes, completely confidential. All responsible gaming communications and support requests at mb77 are kept strictly private. Your information will only be used for the related support process and will not be shared for any other purpose. To learn more about our privacy practices, visit the privacy policy page.

Have a question? The mb77 support team is always ready

If you need help using responsible gaming tools or have any other questions, check our FAQ or contact our support team directly.

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